Terms of Use

Introduction

These Terms of Use govern your experience on the Winterform website. By accessing or using our site, you agree to the conditions outlined below. Our aim is to provide a calm, transparent, and respectful environment that reflects the same care we bring to our craft.

Use of the Website

Winterform grants you a limited, non-exclusive, non-transferable licence to browse and use this website for personal, non-commercial purposes.

You agree not to:

• misuse or interfere with the site
• attempt to access restricted areas
• use automated tools to collect data
• engage in behaviour that disrupts site functionality

All content on this site is owned or licensed by Winterform and protected by applicable laws.

Intellectual Property

All branding, imagery, text, graphics, layouts, and digital assets on this website are the property of Winterform.

You may not copy, reproduce, distribute, modify, or create derivative works without written permission. This includes:

• logos
• product photography
• editorial content
• design elements
• Journal entries
• website structure

Product Information

We aim to present all product details with accuracy and care. However, colours, textures, and materials may appear differently depending on screen settings or lighting.

Winterform reserves the right to update product descriptions, availability, or pricing at any time.

Purchases & Orders

By placing an order, you confirm that:

• all information provided is accurate
• you are authorised to use the payment method
• you understand that order acceptance is subject to availability

Winterform may refuse or cancel orders at its discretion, including cases involving suspected fraud or incorrect information.

Pricing & Payment

All prices are listed in AUD unless stated otherwise.

Taxes, duties, and shipping fees may apply depending on your location.

Payments are processed securely through approved third-party providers.

Winterform reserves the right to adjust pricing without prior notice.

Shipping & Delivery

Shipping timelines are estimates and may vary due to external factors.

Winterform is not responsible for delays caused by carriers, customs, or unforeseen events.

Full details are available in our Shipping & Delivery Policy.

Returns & Refunds

Returns are handled according to our Returns Policy.

Refunds are issued only after inspection and approval.

Shipping fees are non-refundable unless required by law.

User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login details.

You agree to notify Winterform of any unauthorised access.

Winterform may suspend or terminate accounts that violate these Terms.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how personal information is collected and used.

For full details, please refer to the Privacy Policy page.

Third-Party Links

Winterform may include links to external websites for convenience.

We do not control or endorse these sites and are not responsible for their content or practices.

Limitation of Liability

To the fullest extent permitted by law, Winterform is not liable for:

• indirect or consequential damages
• loss of data
• interruptions or errors in website performance
• issues arising from third-party services

Your use of the site is at your own discretion and risk.

Indemnity

You agree to indemnify and hold Winterform harmless from any claims, damages, or losses arising from your misuse of the website or violation of these Terms.

Changes to Terms

Winterform may update these Terms of Use at any time.

Continued use of the site after changes indicates acceptance of the revised terms.

Governing Law

These Terms are governed by the laws applicable in New South Wales, Australia.

Any disputes will be handled under this jurisdiction.

Customer Care

For questions regarding these Terms, please contact: contact@winter-form.com

Our team responds with calm, attentive support.